Vacancy Description:

Duties will include: * Answering and responding to telephone enquiries professionally, * Contacting and bringing in referrals for housing through Social Media, contacting agencies and councils, * Working / co-ordinating with other agencies such as probation, social services, police CPNs (mental health), * Assisting service users with benefit claims, dealing with local council querying claims etc, * Filing and photocopying, * Sending emails, * Data entry * Organising meetings