Vacancy Description:

Remit Training is delighted to be recruiting on behalf of Norfolk Truck & Van Norfolk NR7 8TL, for Customer Service apprentices to join their fast-growing and successful company! Roles and Responsibilities: • To promote/sell/secure orders from prospective customers through a relationship-based approach • To identify customers’ needs and upsell products while setting your own sales margins • Establish, develop, and maintain business relationships with current and prospective customers through assigned leads and accounts • Deliver a high level of customer service to ensure retention of customers and customer satisfaction • Research potential customers to gain maximum outcomes from each call • Communicate with customers effectively and professionally both verbally and in writing • Use the CRM effectively after training to manage calls and accounts • Telephone validation of leads for the sales channel to identify key names and contact information