Vacancy Description:

#INDPARTS Working within the Parts Department as an apprentice Parts Advisor you will be serving both internal and external customers in a professional and timely manner, giving them a fantastic customer experience and ensuring they receive the best advice through your product knowledge and the use of parts catalogs. As a Parts Advisor, you will be the first point of contact both face to face and over the telephone and delivering excellent customer service. • Checking incoming stock against delivery notes and storing stock in the correct locations • Handling, storing, and receiving stock • Identifying, sourcing, and ordering parts • Support customers and workshop staff with parts identification and process • Process cash and card payments for customer parts • Ensure quality is maintained throughout all stages to exceeding customers’ expectations • Excellent customer service skills, to build positive relationships and interpret customer needs