Vacancy Description:

Working as part of a team, the Parts Advisor role will be both demanding and rewarding. You will be an essential contact with the customers. You will need to build rapport with peers and customers, to provide an excellent service. Roles and Responsibilities include: • Being the first point of contact both face to face and over the telephone and delivering excellent customer service. • Checking incoming stock against delivery notes and store stock in correct locations. • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts. • Support customers and workshop staff with parts identification and process. • Process cash and card payments for customer parts • Ensure quality is maintained throughout all stages to exceed customers’ expectations • Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs #INDPARTS