Vacancy Description:

Working for West Pennine Trucks is not just about the job. Scania go the extra mile to provide an excellent employment package for every member of staff including: Career development opportunities, Incentive Schemes, discounts on major retailers plus many more! As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers. Roles and Responsibilities include, but are not limited to: • Handling, storing, and receiving stock. • Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations. • Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint! • Supporting customers and workshop staff with any queries. • Processing cash and card payments for customer parts. • Ensuring quality is maintained throughout all stages to exceeding customers’ expectations. • Building positive relationships with customers. #indparts