Vacancy Description:

Key responsibilities will include: Ensuring that you always provide the highest level of customer care and satisfaction, giving the customer the best possible experience by working together as a strong team. Listening to customers and building rapport and understanding of their inquiries. Handling inbound telephone calls promptly. Quickly identifying the needs of the customers and guiding them toward the service or product that will best meet their requirements. Confirming all customer details are recorded accurately on the system and amended where necessary. Providing a high level of customer service will allow you to build relationships with our retailers.