Vacancy Description:

• Always promote Health & Safety in the workplace, displaying excellent personal safety and challenging others when unsafe behaviour is observed. This extends to ensuring all reports are aware of and behave in accordance with the company Health & Safety guidelines. • Answer all calls coming into Technical Specifications, within 3 rings, in a professional manner. • To monitor email enquiries in the Technical Specifications Inboxes (GB/NI and ROI). • Establish and maintain effective, professional, working relationships with co-workers, supervisors and customers. • Log technical enquiries on to our CRM system in a timely and accurate manner, with as much detail as possible. (Training to be provided) • Independently read architectural working drawings and accurately identify potential Keylite products. (Training to be provided) • Possess an in depth knowledge of Keylite products, product codes and pricing conventions. • Possess an in depth knowledge of competitor products, product codes and pricing conventions. • Possess an in depth knowledge of supplier products, product codes and pricing conventions. • Accurate and efficient data entry of quotations onto our internal software. (Training to be provided) • Provide basic (progressing to intermediate) technical support to customers and the internal/external sales teams. • Provide and implement own solutions for process improvements for current quoting procedures, to improve efficiencies and instil a continuous improvement culture, alongside the Technical Specifications Team Leader. • Undertake routine administrative tasks as required.