Vacancy Description:

#INDPARTS Working within the Parts Department as an apprentice Parts Advisor you will be serving both internal and external customers in a professional and timely manner, giving them a fantastic customer experience and ensuring they receive the best advice through your product knowledge and the use of parts catalogs. What does the role of Parts Advisor involve? Being the first point of contact both face to face and over the telephone and delivering excellent customer service. • Checking incoming stock against delivery notes and storing stock in the correct locations • Handling, storing, and receiving stock • Identifying, sourcing, and ordering parts • Support customers and workshop staff with parts identification and process • Process cash and card payments for customer parts • Ensure quality is maintained throughout all stages to exceeding customers’ expectations • Excellent customer service skills, to build positive relationships and interpret customer needs