Vacancy Description:

#INDPARTS Working within the Parts Department, you will be the first point of contact for our customers over the telephone and in branch so it’s vital they have a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to disappoint! Roles and Responsibilities include: • Being the first point of contact both face to face and over the telephone and delivering excellent customer service. • Checking incoming stock against delivery notes and store stock in the correct location. • Handling, storing, and receiving stock, payments, procedures, identifying, sourcing, and ordering parts. • Support customers and workshop staff with parts identification and process. • Process cash and card payments for customer parts • Ensure quality is maintained throughout all stages to exceeding customers’ expectations • Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs