Vacancy Description:

Job Specification Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Helpdesk Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT. Job Role We are looking to recruit an IT Helpdesk Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. As an IT Helpdesk Apprentice your main roles and responsibilities will include: - Taking support calls from clients - Raising support tickets and progressing these to fix - Managing Office 365 requests - Performing first-line fixes where possible - Liaising with senior engineers. About the Company Our client offers IT support and Cloud services, IT solutions, protection & security and Office 365 with professional advice on equipment required to meet business objectives, on-site personnel training, use of their resources to help fulfil business needs and the ongoing monitoring of hardware & software performance.